We are all more than familiar with the term ‘20/20 vision’, defined as the clarity or sharpness of vision measured at a distance of 20 feet. Here at strategic marketing communications agency, dyjaho, after a restorative Christmas break spent with family and friends, we spent the first working days of 2020 engaged in focused, team-wide planning and reflection, asking ourselves three key questions and mapping out the journey to our objectives: What do we want from the year ahead? What can we learn from the year gone by? What process, systems, skills and people do we need to have in place to bring our plans