We’ve been wondering the last months: will COVID-19 be the end of the traditional bricks and mortar era of business as there is a shift towards e-commerce? Not a new idea, of course, but a persistent one nonetheless. In the short term, yes — due to the social distancing measures that have forced business closures. For the longer term, while it may not exactly be the end, the norm will change radically. Requirements for face masks, PPE, social distancing and occupancy limitations will affect how we interact within establishments — changing the way we socialise, do business, go about our shopping